FAQ

Order

  1. Who can reserve a University vehicle?

    Answer :

    University vehicles are reserved for Sultan Idris University of Education residents. Only Personnel (staff) are eligible to apply for a University vehicle through the UiMS System on the MyUPSI Portal through (Method: Admin – Resources Booking – Booked Vehicle). University students and members of the public are not allowed to apply for University vehicles.

  2. Why was my application rejected by the Transport Division?

    Answer :

    Applications that are rejected from the Transport Division are due to factors considered through the application from the applicant. One of the reasons for the rejection is due to the fact that the vehicle has been fully arranged (full task), the vehicle is damaged and the application violates the Transport GP (not allowed). However, the rejection of the booking involving official matters will be officially notified via email that the travel claim from the applicant is allowed due to the rejection from the Transport Division.

  3. I am applying for a vehicle to go to KLIA but before going to KLIA I want to stop in Kuala Lumpur first to buy some items, is this allowed?

    Answer:

    Not allowed. It is because the road taken (road request) has deviated from the original road leading to KLIA. The Transport Division thinks that there will be several factors involving road congestion that will affect the flight time requested from the applicant and will cause financial losses (plane tickets). 

Rental & Insurans

  1. How do I apply for UPSI vehicle rental and what is the fee?

    Answer :

    Need to get the University vehicle rental form at the General Office, Transport Division or can be reached on the website www.btrans.upsi.edu.my.

    Rental fee rates are based on round trip distance. Refer to the rental rate in the rental form.

  2. Is anyone allowed to ride the UPSI bus?

    Answer:

    Nope. UPSI buses are only allowed for staff and students, but if you want to use UPSI bus services, applicants need to make travel insurance payments throughout the period of use.

  3. How do I apply for travel insurance for using UPSI buses?

    Answer :

    Applicants need to contact Btrans staff at 05-4506829 (Mrs. Siti Yusrina binti Termizi) or via email at btrans@upsi.edu.my for the UPSI bus travel insurance application process and the rates are as set by Takaful Ikhlas, namely:

    – 1-5 days travel: RM 3.00 per person
    – 6-10 days travel: RM 6.00 per person
    – Total amount + 6% gst + RM 10.00 stamp duty

    Applicants must submit a list of names and no. ID card / passport to apply for the insurance coverage.

Log Book, Oil Inden Card & Touch 'n Go Card

  1. How do I get a new Logbook after the existing Logbook has been used up?

    Answer :

    University drivers need to bring and submit the Vehicle Logbook/Touch ‘n Go Usage Record Book/Vehicle Indenture Card Movement Logbook/Old Driver Indenture Card Movement Logbook that has been completed and updated and checked by the Driver Supervisor (H14) to the General Office, Transport Division at the Sultan Abdul Jalil Shah Campus (KSAJS) to pick up the new Vehicle Log Book/Touch ‘n Go Usage Record Book/Vehicle Indenture Card Movement Log Book/Driver Indenture Card Movement Log Book.

    After being reviewed and recorded by the staff of the Administration & Finance Unit, the new Vehicle Log Book/Touch ‘n Go Usage Record Book/Vehicle Indenture Card Movement Log Book/Driver Indenture Card Movement Log Book will be given to the University Driver.

    Appointed Drivers at PTj need to bring and submit the old Touch ‘n Go Vehicle Log Book/Use Record Book that has been completely updated and checked by the Vehicle Officer at PTj to the General Office, Transport Division at the Sultan Abdul Jalil Shah Campus (KSAJS) to collect the Log Book New Touch ‘n Go Vehicle/Use Record Book.

    After being reviewed and recorded by the Administration & Finance Unit staff, the new Touch ‘n Go Vehicle Log Book/Use Record Book will be given to the Designated Driver.

  2. How to fill out and calculate the Touch ‘n Go Vehicle Log Book/Use Record Book?

    Answer :

    For the Vehicle Log Book, the filling and calculation is as stated in the Malaysian Treasury Circular WP 4.1: Government Vehicle Management.

    An example of filling and calculating the Vehicle Log Book is like this.

    While for the filling and calculation of the Touch ‘n Go Usage Record Book, Drivers/Designated Drivers at PTj need to fill in the Initial Reading which is the card balance before starting the trip and the Final Reading which is the card balance after returning from the trip. Total consumption is the total of the final balance minus the initial balance. All of these amounts must be recorded in the Touch ‘n Go Vehicle Usage Record Book every time you travel.

    An example of filling and calculating the Touch ‘n Go Usage Record Book is like this.

  3. How to apply for a PETRONAS SmartPay fuel indent card and Touch ‘n Go (Auto-Reload) card for a vehicle newly received or purchased by PTj?

    Answer :

    For applications to apply for the PETRONAS SmartPay fuel indent card and the Touch ‘n Go (Auto-Reload) card, PTj must submit a separate application memo to the Registrar and a copy to the (s.k.) Head of the Transport Division.

    After obtaining the Registrar’s approval, the Division will forward the application to the supplier companies namely PETRONAS and Touch ‘n Go Sdn. Bhd. The application process will take 14 – 21 working days.

    Once the complete set of PETRONAS SmartPay oil indent cards and Touch ‘n Go (Auto-Reload) cards have been received, the Division will contact the PTj to hand over the cards.

  4. What is the total value of the new Touch ‘n Go cards and the amount of Auto-Reload for each card?

    Answer :

    For the value of the new Touch ‘n Go card, the received card has been included with a value of RM 100.00 and a value

    Auto-Reload
    card is RM 300.00. The Touch ‘n Go card will be added value automatically every time the card balance reaches a total of RM 50.00.

  5. If the fuel indent card or Touch ‘n Go card is lost, what are the next actions that the Driver/Designated Driver at PTj should do?

    Answer :

    Drivers/Designated Drivers at PTj need to report to the Royal Malaysian Police (PDRM) at the nearest police station first and a copy of the report needs to be attached together with a memo to the Head of the Transport Division for the purpose of applying for a replacement card. The loss of the card will be forwarded to the supplier company for the process of cancellation and replacement of the card. The card replacement process takes 14 – 21 working days.

Financial

  1. As a driver, can a driver renew their driving license and PSV/GDL licence? How to make a claim for the retail money?

    Answer :

    Drivers can renew the license by paying money in advance and continue to apply online through the Portal (Finance). Limit no more than RM150.00 per expenditure. Only expenses authorized by the Treasurer’s Department Circular.

  2. If there is an application for University vehicle rental, what is the payment procedure that the applicant needs to make?

    Answer :

    Once approval is obtained, the applicant must make a payment either in cash or by bank transfer at the Treasurer’s Department Counter based on the approval and calculation issued by the Transport Division. (Please refer to the Rental FAQ). The division does not accept any cash payment at the Transport Division Counter. Once the payment is made, the applicant must submit a receipt to the transport department.

  3. What is the process of purchasing University vehicle disposal by auction?

    Answer :

    After receiving approval for the disposal of University vehicles, the department will upload a disposal advertisement (as a staff auction). While public auctions must be through advertisements from public auction companies (appointed by UPSI). The purchase of disposal (staff auction) will be managed by the Transport Division while the purchase of disposal (public auction) directly with the public auction company (appointed by UPSI).

Maintenance

  1. Who needs to fill in the Online Vehicle Repair / Accident Application Form?

    Answer :

    The Online Vehicle Repair / Accident Application Form must be completed by University Vehicle Drivers or PTj Appointed Drivers only. The form must be printed first before the Department Head approves the Online Vehicle Repair / Accident Application Form. The vehicle must be sent to the Maintenance and Technical Unit, Transport Division along with the printed form.

  2. What should be done if the Sultan Idris University of Education Vehicle is damaged outside the area?

    Answer :

    University Vehicle Drivers or PTj Appointed Drivers who carry the vehicle need to contact the Transport Division Hotline number on 019 4183016 for assistance. The Online Vehicle Repair / Accident Application Form must be completed after returning to Sultan Idris Education University.

  3. What needs to be done after the Sultan Idris Education University Vehicle is ready to be repaired?

    Answer :

    University Vehicle Drivers or PTj Appointed Drivers need to pick up the vehicle at the Maintenance and Technical Unit, Transport Division and press the “Vehicle Acceptance” button on the portal.

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